VideoKall Unmanned Micro Clinic - Solving today's healthcare problems

Today's Problems

The biggest cost area (41%), and the second largest growth rate category (6.2%) in healthcare is primary health care services. Besides the above, industry sees the cost of employees absent from the workplace to visit healthcare facilities, and unnecessary use, or use of last resort, of hospital emergency rooms for treatment of minor ailments.
From the user''s perspective, the frustrations and issues of accessing healthcare providers include: availability and waiting times of doctors; availability of medical staff outside normal business hours; out of pocket user costs; gender and language of medical professionals providing service; travel time; transportation availability and cost; and waiting room exposure to contagious medical conditions. These are exasperated by waiting times to see medical professionals, especially in the Emergency Departments; cost pressures on healthcare providers; transportation issues for seniors; and loss of work time for the employed. The market needs fast, convenient and low-cost access.

VideoKall Unmanned Micro Clinic Solution

The world's first self-service primary healthcare service platform is based upon a patient-centered, Unmanned Micro Clinic (UMC) integrated with a distant medical call center. The UMC cabin is equipped with an air sanitization system, an automatic medical instrument cleaning system, and other support systems. These patented and patent pending systems keep the cabin fresh and instruments clean for each new patient. Nurse Practitioners (NP) at a hospital-based call center have robotic control over certain instruments and can conduct virtual medical examinations of patients who are applying vital signs devices, as instructed, over a private, broadband, two-way, audio-video link. Patients include those with chronic illnesses for monitoring and medicine adjustments, seasonal illnesses or needing triage services, assessment of cardiac and respiratory symptoms, skin conditions, and certificates for schools and camps. Typical patient outcomes include advice, prescriptions, and referrals to labs, physicians, hospitals and specialists local to the patient, per a prequalified list of companies. The advice and treatment is estimated to cover 30% to 50% of outpatient needs without the need for a physician visit. Even a 33% usage rate would save the healthcare system $8.2B annually (2014 dollars).

Market Research

Market research results indicate about 67% of the population would find this type of service useful for themselves, about 65% would find this useful for their family and insured, and about 63.5% would find this useful for the uninsured. A key finding was that about 41% of the population is likely or very likely to use the service at $40 on an out of pocket cost basis. If after reimbursement, the co-pay is in the $10 range, this 41% will increase to over 60%. From this research, over 80% of the respondents live closer to their supermarket or drug store than their attending physician. And from the earlier market research study, 78% of the healthcare professionals/providers responded that they see this service as an advantage in receiving qualified referrals.

VideoKall Unmanned Micro Clinic Telehealth

Our Mission

To improve access to primary healthcare by offering outpatient services at points of convenience at lower costs as part of the integrated healthcare system

Our Plan

To revolutionize the primary healthcare experience at convenience locations for medical examinations and triage at the cost of typical insurance co-pays in partnership with hospitals.

Our Business

To provide low-cost, high quality, primary healthcare integrated telehealth service platform for regional hospital partners by selling or leasing self-service, unmanned micro clinics, including a two-way video and audio system and state-of-the-art vital signs monitoring instruments; and the support services to ensure ongoing quality and availability of the service platform. Supplementary services with our partners will provide patients with the latest information for better and improved patient engagement.

VideoKall Unmanned Micro Clinic Advantages


The VideoKall Unmanned Micro Clinic is unique in the world of retail healthcare because it has a high level of automation and self-cleaning features built into its structure which enables is to be operated without a medical attendant present. Current manned mini-clinics in retail outlets need to maintain expensive Nurse Practitioners on site regardless of how few patients use the service and typically these mini-clinics operate at a loss.


Each VideoKall Unmanned Micro Clinic cabin is connected to a hospital medical call center where a large number of medical staff are immediately available to provide medical examinations to the patients in many more retail settings. The use of satellite communications network connecting all cabins to hospitals means that expensive medical staff are able to conduct virtual medical examinations one after the other regardless of where the cabins are located. This raises productivity and dramatically reduces the cost of each patient examination.


Other manned micro clinic cabins typically connect patients via the internet or wireless connections which may not be as reliable as the satellite communications used by VideoKall Unmanned Micro Clinic, and the medical staff handling virtual examinations may be widespread and, therefore, not as trained to the uniform standard maintained by hospital based medical call centers with mandated supervising physicians.

Concentrated Medical Personnel

The concentration of staff at the hospital medical call center enables all medical personnel to be continuously monitored with this standard of service more attractive to retail setting patients who may otherwise experience widely different levels of service and charges in manned mini-clinics. Additionally this concentration offers patients a choice in the gender of the medical staff, as well as a choice of language.

Physical Presence

The physical presence of the medical call center in a hospital means that a Nurse Practitioner will typically and quickly have access to medical specialists if the patient is exhibiting symptoms which are not easily diagnosable. Nurse Practitioners are more closely supervised in hospital based centers with a better doctor ratio than independent retail mini-clinics.

Lower costs

The resulting lower cost access points provided by distributed, retail clinics will be attractive to hospitals (versus building out manned outpatient clinics), insurance companies and government healthcare agencies (i.e. Medicare) because of the lower costs charged for the same outpatient services provided by more expensive alternatives. This will drive the co-pays lower for the same services provided by VideoKall Unmanned Micro Clinic, than the other outlets. Patients can make intelligent choices based upon their symptoms much as they do today, but with an added less expensive, and more convenient choice.